Help & Support
Frequently Asked Questions
Everything you need to know about shipping, exchanges, payments and your made-to-order outfit.
Shipping and Returns
Do you ship internationally?
Yes, we ship worldwide 🌍
If your country isn't visible at checkout, simply drop us a message on WhatsApp at +91 8076465961—we'll make it happen for you.
Because BloomTales deserves to reach you, wherever you are.
How long does shipping take?
Each BloomTales piece is made just for you:
- Processing Time: 7–10 working days
- Delivery Time: Varies by location (tracking will be shared once shipped)
For superfast or urgent orders, WhatsApp us on +91 8076465961.
Good things take time—and your outfit is worth the wait.
What is your returns & exchanges policy?
Each piece is carefully inspected before dispatch to ensure it reaches you in perfect condition.
Returns: Returns are not accepted. However, in the unlikely event that an item arrives damaged, please notify us within 24 hours of delivery, and we will assist you accordingly.
Exchanges: Size exchanges are available for the same product within 7 days of delivery, subject to availability. The item must be unused, unaltered, and returned in its original packaging with all tags intact. Applicable courier charges for exchanges may apply.
International Orders: Please note that returns and exchanges are not applicable for international orders.
Can I cancel my order?
Changed your mind? We understand.
- Cancellations are allowed within 24 hours of placing your order
- After that, your piece is already being handcrafted—so it cannot be cancelled
Because once we begin, we pour our heart into it.
What payment methods do you accept?
We offer secure and easy payment options:
- UPI / Debit & Credit Cards
- Net Banking
- Wallets (if enabled)
All payments are 100% secure—so you can shop stress-free.
Order Related
Are your outfits ready-to-wear or made-to-order?
Every BloomTales outfit is made to order.
No mass production. No shortcuts.
Once you place your order, our artisans begin crafting your piece with care and precision—just for you. Because you deserve something truly yours.
How can I customize an order?
Your outfit, your way.
- You can customize size, fit, length, and small details by sharing your measurements after placing your order via WhatsApp or email.
- For design customizations, we recommend contacting us before placing your order—so we can bring your vision to life beautifully.
Because at BloomTales, every detail matters.
How should I care for my outfit?
Treat it like something special—because it is:
- Dry clean only
- Handle gently
- Store with care
Our pieces are crafted with delicate fabrics and intricate details, so a little extra love keeps them looking timeless.
Still have a question? WhatsApp us on +91 8076465961 or email bloomtalesclothing@gmail.com.