Shipping & Refund Policy

Shipping Information

At Bloomtales Boutique, we are committed to delivering your orders quickly and safely. We provide shipping services across all of India, covering every state, union territory, and city.

Delivery Timeline

  • Metro Cities: 3-5 business days
  • Tier 1 & Tier 2 Cities: 5-7 business days
  • Other Cities & Towns: 7-10 business days
  • Remote Areas: 10-14 business days

*Delivery timelines are estimates and may vary based on location, weather conditions, and courier service availability. Business days exclude weekends and public holidays.

Shipping Charges

  • Prepaid Orders: Free delivery across India
  • Cash on Delivery (COD): ₹250 delivery charge applies
  • All orders are shipped via our trusted courier partners

*Shipping charges are non-refundable except in cases of non-delivery or order cancellation by us.

Order Processing

Orders are typically processed within 1-2 business days after payment confirmation. You will receive an email confirmation with your order details and tracking information once your order is dispatched.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email and SMS. You can track your order status in real-time using the tracking link provided.

Refund Policy

We understand that sometimes things don't go as planned. Our refund policy is designed to protect both our customers and our business operations.

Eligible for Full Refund

We provide full refunds in the following circumstances:

  • Non-Delivery: If your package is not delivered within the promised timeframe and tracking shows no delivery attempt, you are eligible for a full refund.
  • Damaged Package: If your order arrives damaged, defective, or with missing items, you are eligible for a full refund or replacement (your choice).
  • Wrong Item: If you receive a different item than what you ordered, you are eligible for a full refund or correct replacement.
  • Quality Issues: If the product has manufacturing defects or quality issues not mentioned in the product description, you are eligible for a full refund.

No Cancellation Policy

Important: Once an order is placed and payment is confirmed, cancellations are not allowed except in the cases mentioned above. This policy applies to:

  • Change of mind after order placement
  • Size or color preference changes
  • Order placed by mistake
  • Any other reason not covered under eligible refund conditions

This policy is in place to ensure efficient inventory management and timely order processing for all our customers.

Refund Process

  1. Contact our customer support team at bloomtalesclothing@gmail.com or call our helpline within 48 hours of delivery (or expected delivery date for non-delivery cases).
  2. Provide your order number, photos/videos of the issue (for damaged/wrong items), and a detailed description of the problem.
  3. Our team will review your request within 24-48 hours.
  4. Once approved, the refund will be processed to your original payment method within 7-10 business days.
  5. For damaged/wrong items, you may be asked to return the product (we will arrange pickup at no cost).

Refund Timeline

  • Refund Processing: 24-48 hours after approval
  • Bank/Card Refund: 7-10 business days (depending on your bank)
  • UPI/Wallet Refund: 3-5 business days

Need Help?

For any shipping or refund related queries, please contact us:

  • Email: bloomtalesclothing@gmail.com
  • Phone: +91 8076465961
  • Business Hours: Mon–Sat · 9AM–8PM

Last Updated: 19 September 2026

Bloomtales Boutique reserves the right to modify this shipping and refund policy at any time. Changes will be effective immediately upon posting on this page.